Re: Suggestions

[Christopher Faylor <cgf-no-personal-reply-please at cygwin dot com>]

On Mon, Dec 06, 2004 at 11:47:27AM -0500, Igor Pechtchanski wrote:
>On Mon, 6 Dec 2004, Dave Korn wrote:
>
>> > -----Original Message-----
>> > From: cygwin-owner On Behalf Of Joshua Daniel Franklin
>> > Sent: 06 December 2004 14:58
>>
>> > On Sat, 4 Dec 2004 21:22:14 -0600 (CST), Rodrigo de Salvo Braz wrote:
>> > > I would like to suggest that the words "Keep", "Prev", "Curr" and
>> > > "Exp" be changed in the Cygwin Setup. I believe they are too
>> > > abbreviated when there is room for clearer words. But, more
>> > > importantly, I believe that the choice of words "Keep" and "Curr" is
>> > > a bit confusing. "Keep" without saying what is being kept suggests
>> > > little and "Curr" may be interpreted as the version currently
>> > > installed in the computer (which is actually the meaning of "Keep"),
>> > > not the packages' currently released versions. Just a thought.
>> >
>> > Any suggestions for "clearer words"?
>>
>>   How about "Keep", "Revert", "Stable" and "Unstable"?
>
>Hmm, since we have the space now, how about "What you have now", "What
>used to work according to the maintainer", "What should work according to
>the maintainer", and "Don't come crying to us if it formats your hard
>drive"? ;-)

I think this is a good idea but I'd like to take things a step further.

I think step one in the installation process should be a "customize your
install experience" dialog.  It should explain, in detail, what each
clickable thing does and force the user to provide their own words to
describe the operation.  It should do this each time you run setup.exe.

That should cut down on tech support amazingly since we just have to
refer the user back to themselves when they report a problem.

cgf